Managing Workplace Incivility Course
This course equips HR professionals with tools to identify, measure, and tackle workplace incivility. It covers building clear team norms, coaching managers effectively, and safeguarding employees to enhance organisational culture, retention rates, and trust levels across teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Managing Workplace Incivility Course provides practical strategies to spot, prevent, and handle disrespectful conduct in teams. Participants gain insights into defining behavioural standards, remote and hybrid etiquette, coaching techniques, feedback methods, and real-time intervention scripts. It also teaches robust reporting systems, performance metrics, and training practices to minimise disputes, foster trust, and maintain a positive, inclusive work environment long-term.
Elevify advantages
Develop skills
- Diagnose incivility through HR surveys, interviews, and root-cause analyses.
- Establish clear team norms by converting conflicts into respectful behaviour rules.
- Implement quick prevention routines like inclusive meetings, rituals, and micro-training.
- Coach managers with scripts for tough feedback, in-meeting resets, and follow-up.
- Monitor impact using simple HR dashboards for civility, risk, and engagement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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