Handling Workplace Conflicts Course
Acquire vital HR skills for resolving workplace disputes. Master conflict analysis, neutral discussions, efficient mediations, risk management for legal and reputation issues, and action plans that rebuild confidence, strengthen teams, and elevate productivity across the organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational threats. Gain skills in compiling case details, holding compassionate and impartial one-on-one sessions, facilitating organised group mediations, and developing precise action plans, monitoring indicators, and communication approaches to rebuild teamwork and safeguard business results.
Elevify advantages
Develop skills
- Identify workplace conflicts: detect underlying issues and HR risks promptly.
- Conduct impartial individual discussions: inquire, listen actively, and record empathetically.
- Facilitate targeted mediations: establish rules, ease tensions, and finalise agreements swiftly.
- Develop conflict resolution plans: include 4-week monitoring, measures, and responsibility.
- Utilise NVC and interest-focused bargaining: settle conflicts justly and in compliance with law.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
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The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

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