Workplace Empathy Course
This course equips professionals with skills to cultivate empathy in the workplace, fostering inclusive and supportive team environments through practical training and measurable outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Workplace Empathy Course provides practical tools to foster respectful and psychologically safe teams. Participants will learn essential empathy models, active listening skills, and feedback methods suitable for both in-person and remote environments. They will design inclusive training sessions, role-playing exercises, and job aids, while evaluating outcomes using key performance indicators, surveys, and follow-up strategies to minimise conflicts, enhance wellbeing, and promote lasting behavioural changes throughout the organisation.
Elevify advantages
Develop skills
- Design empathy trainings: quick, scenario-based sessions tailored for tech and hybrid teams.
- Lead empathetic conversations: deliver feedback, de-escalate situations, and handle challenging one-on-one discussions with confidence.
- Use data to demonstrate impact: track empathy KPIs, conduct surveys, and analyse relevant HR metrics.
- Facilitate safe practice: guide role plays, simulations, and inclusive group activities.
- Build ongoing support: implement reminders, manager check-ins, and peer networks to sustain empathy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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