Conflict Management Course
This course equips HR professionals with essential skills to handle workplace conflicts effectively, from prevention to resolution, ensuring compliance and well-being.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Conflict Management Course provides practical tools to create clear procedures, prevent disputes, and manage sensitive situations with assurance. You will learn to establish secure reporting mechanisms, perform structured interviews, facilitate impartial mediations, and record each step accurately. Enhance communication, minimise risks, promote psychological well-being, and monitor results using measurable, compliant processes that safeguard individuals and the organisation.
Elevify advantages
Develop skills
- Design conflict policies: create clear, compliant HR procedures quickly.
- Lead workplace mediation: facilitate challenging disputes to equitable, documented resolutions.
- Conduct HR interviews: apply impartial questions, attentive listening, and tension reduction techniques.
- Investigate conflicts: gather evidence, evaluate biases, and ensure confidentiality.
- Track outcomes: establish HR performance indicators, monitor cases, and decrease recurring conflicts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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