Coaching Employees Through Difficult Situations Course
This course equips coaches with essential skills to navigate difficult staff situations, including conflict management, feedback delivery, and performance improvement through structured discussions and documentation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Coaching Staff Through Tough Situations Course provides practical tools to manage conflicts, resistance, and performance issues with assurance. Discover effective coaching and feedback approaches, organise individual and group discussions, create moral action strategies, record matters justly, and apply prepared templates, guides, and lists to foster measurable, enduring behavioural shifts in a handful of targeted meetings.
Elevify advantages
Develop skills
- Empathy-driven coaching: implement GROW, SBI, and DESC in quick, targeted HR discussions.
- Mastery of challenging discussions: organise one-on-one sessions, establish objectives, and maintain strict boundaries.
- Conflict resolution: facilitate secure group sessions that calm tensions and restore confidence.
- Action strategy development: formulate 4–6 week SMART strategies, monitor advancement, and maintain improvements.
- HR-compliant recording: utilise templates, guides, and records for equitable, transparent documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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