Assertiveness Training
This course equips HR professionals with assertive communication tools for workplace success. Learn effective scripts to set clear boundaries, reject unfair requests, manage interruptions, and resolve conflicts respectfully. Protect relationships, reduce stress, and promote positive behaviours while building daily confidence in challenging interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to communicate assertively in tough work situations with poise and respect. Master scripts for saying no to unreasonable demands, handling follow-ups, and addressing interruptions politely. Develop key abilities through practice in real-life scenarios, receive feedback, and craft a personal plan to establish boundaries, ease stress, and speak confidently daily.
Elevify advantages
Develop skills
- Assertive HR communication using I-messages, tone control, and body language.
- Boundary setting in HR by saying no, redirecting tasks, and suggesting fair options.
- Conflict handling in HR with calm responses to pushback, interruptions, and tension.
- Clear HR email and script writing to confirm agreements, deadlines, and limits.
- Personal assertiveness plan with SMART goals, feedback, and role-play practice.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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