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Collections Course

Collections Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Collections Course provides practical tools to understand arrears, build smart segments, and design targeted contact strategies that improve cure rates and cash recovery. Learn to track essential KPIs, create effective dashboards, optimise channel mix and timing, and implement compliant scripts, playbooks, and controls so you can monitor performance and act quickly with clear, data-driven decisions.

Elevify advantages

Develop skills

  • Collections KPIs mastery: track cure, roll, and recovery for fast decisions.
  • Segmentation design: build 3–5 actionable arrears segments that boost ROI.
  • Contact strategy: craft omnichannel cadences that lift right-party contact.
  • Portfolio diagnostics: read delinquency data and explain risk in minutes.
  • Implementation control: deploy playbooks, dashboards, and compliance checks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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