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Problem Solving and Decision Making Course

Problem Solving and Decision Making Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Problem Solving and Decision Making Course equips you with practical tools to identify problems, determine root causes, and select optimal solutions when under pressure. You will learn to link complaints to performance indicators, assess capacity, restructure roles, and distribute workloads equitably. Develop straightforward action plans, establish key performance indicators, handle risks, and engage effectively with stakeholders and clients to ensure dependable and punctual delivery.

Elevify advantages

Develop skills

  • Diagnostic thinking: Convert unclear complaints into precise, quantifiable business issues.
  • Root cause analysis: Use 5 Whys and Ishikawa methods to resolve delivery delays swiftly.
  • Capacity management: Redistribute roles, workloads, and skills in teams of 10–12 people.
  • Decision frameworks: Evaluate options based on impact, cost, risk, and time-to-value.
  • Implementation planning: Create 4–8 week action, KPI, and risk plans that are sustainable.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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