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Problem Solving and Decision Making Course

Problem Solving and Decision Making Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Problem Solving and Decision Making Course equips you with practical tools to identify problems, determine root causes, and select optimal solutions when under pressure. You will learn to link complaints to performance indicators, assess capacity, restructure roles, and distribute workloads equitably. Develop straightforward action plans, establish key performance indicators, handle risks, and engage effectively with stakeholders and clients to ensure dependable and punctual delivery.

Elevify advantages

Develop skills

  • Diagnostic thinking: Convert unclear complaints into precise, quantifiable business issues.
  • Root cause analysis: Use 5 Whys and Ishikawa methods to resolve delivery delays swiftly.
  • Capacity management: Redistribute roles, workloads, and skills in teams of 10–12 people.
  • Decision frameworks: Evaluate options based on impact, cost, risk, and time-to-value.
  • Implementation planning: Create 4–8 week action, KPI, and risk plans that are sustainable.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

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