Frontline Management Course
This course equips frontline managers with essential tools to stabilize teams, boost performance, and achieve consistent results through practical strategies in KPI tracking, problem-solving, communication, improvement planning, and retention management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Frontline Management Course provides practical tools to stabilise teams and enhance daily outcomes. Learn to reduce staff turnover using clever scheduling, engagement strategies, and clear shift arrangements. Create straightforward KPI dashboards, identify performance problems, and conduct efficient team huddles. Develop standard procedures, focused training, and 90-day improvement initiatives to ensure your team achieves consistent, dependable results each day.
Elevify advantages
Develop skills
- KPI design and tracking: create simple dashboards that quickly highlight frontline challenges.
- Root cause problem-solving: use 5 Whys and rapid solutions to steady operations.
- Frontline communication: lead concise huddles, meetings, and feedback discussions.
- 90-day improvement plans: set up quick trials and assess effects using KPIs.
- Shift and retention management: refine schedules and lower turnover with effective methods.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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