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Postmortem Course

Postmortem Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Postmortem Course teaches you how to transform a failed collaboration feature into a clear and efficient experience. You will learn to define the problem, map user journeys, fix navigation and labelling, design better onboarding, and apply proven information architecture and user experience heuristics. Additionally, you will gain practical testing methods, metrics, and A/B testing strategies to validate changes, reduce support tickets, and quickly improve activation and retention.

Elevify advantages

Develop skills

  • Diagnose product failures by linking user experience breakdowns to churn, support tickets, and revenue loss.
  • Redesign information architecture and navigation to quickly clarify workspaces, projects, and file discovery.
  • Craft lean onboarding to guide first-time users to their first share with minimal friction.
  • Run quick user experience tests including tree tests, usability sessions, and unmoderated prototypes.
  • Plan data-driven experiments with A/B tests, success metrics, and impact tracking.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

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