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Postmortem Course

Postmortem Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Postmortem Course teaches you how to transform a failed collaboration feature into a clear and efficient experience. You will learn to define the problem, map user journeys, fix navigation and labelling, design better onboarding, and apply proven information architecture and user experience heuristics. Additionally, you will gain practical testing methods, metrics, and A/B testing strategies to validate changes, reduce support tickets, and quickly improve activation and retention.

Elevify advantages

Develop skills

  • Diagnose product failures by linking user experience breakdowns to churn, support tickets, and revenue loss.
  • Redesign information architecture and navigation to quickly clarify workspaces, projects, and file discovery.
  • Craft lean onboarding to guide first-time users to their first share with minimal friction.
  • Run quick user experience tests including tree tests, usability sessions, and unmoderated prototypes.
  • Plan data-driven experiments with A/B tests, success metrics, and impact tracking.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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