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CX Design Course

CX Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Experience Design Course provides practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research methods, persona overviews, and journey mapping for onboarding, support, and engagement. Develop solid value propositions, establish UX guidelines, design detailed flows and microcopy, and define metrics to validate, improve, and successfully deliver enhanced experiences.

Elevify advantages

Develop skills

  • Customer experience personas and needs: transform goals and challenges into precise, design-ready user profiles.
  • Problem framing: craft clear value propositions that connect user needs with business results.
  • Metrics and validation: set key performance indicators and conduct rapid tests to demonstrate customer experience results quickly.
  • Journey mapping: create complete savings flows across the app, email, and support channels.
  • Interaction flows: develop straightforward paths and microcopy for setting up and handling goals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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