Client Relationship Training
Master client relationship strategies for retail SaaS. Gain skills to deliver value-driven campaigns, streamline onboarding, expand accounts, cut churn, and transform customers into advocates using practical guides, email templates, QBRs, and proven metrics for success.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Client Relationship Training equips you to foster trust, boost retention, and secure renewals through proven workflows. Master hosting insightful webinars, crafting compelling content, building fast onboarding processes, and leveraging analytics for adoption tracking. Excel in account planning, empathetic dialogue, QBRs, and feedback mechanisms that convert routine engagements into tangible growth.
Elevify advantages
Develop skills
- Trust-based client meetings: conduct focused, empathetic B2B discussions quickly.
- Onboarding workflows: create quick-win journeys that accelerate product adoption.
- Strategic account plans: identify stakeholders, minimise churn risk, boost revenue.
- Value-led content: produce case studies, playbooks, and emails clients engage with.
- Relationship analytics: monitor KPIs, QBRs, and feedback to demonstrate impact.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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