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Conversational Design Course

Conversational Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Conversational Design Course equips you with practical skills to create clear, reliable financial assistants quickly. You'll learn intent mapping, entity extraction, and conversation flow design, then develop natural dialogues, concise messaging, and understanding responses. It also includes managing errors, ensuring compliance, quick research, prototyping, and evaluation to make every interaction secure, effective, and user-friendly.

Elevify advantages

Develop skills

  • Intent mapping: design precise, accurate intents and entities swiftly.
  • Conversation flows: construct dependable multi-turn paths with intelligent recovery.
  • Voice and tone: develop reliable, compassionate microcopy for financial assistants.
  • Error handling: write scripts for de-escalation, backups, and secure confirmations.
  • Rapid validation: prototype, test, and refine conversational experiences using data.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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