People Skills Course
This course equips participants with essential interpersonal skills to improve team dynamics, resolve conflicts, and enhance communication through practical techniques and role-playing exercises.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The People Skills Course provides practical tools to manage difficult conversations, ease tensions, and foster trust in any team. You'll learn active listening, clear communication, and empathetic replies, then use effective conflict resolution and de-escalation methods. With role-plays, scripts, and straightforward communication strategies, you'll build confidence to resolve disputes, enhance dialogue, and promote more effective, respectful exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions using prepared scripts.
- Conflict de-escalation: employ quick, neutral words to diffuse heated moments.
- Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday interactions.
- Team communication plans: create 4-week solutions with defined guidelines and formats.
- Diagnosing team dynamics: identify underlying issues, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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