Moderation Course
Gain expertise in contemporary community moderation tailored for communication professionals. Develop abilities to establish clear guidelines, address crises, combat spam and abuse, leverage moderation tools proficiently, and deliver fair, transparent decisions that maintain safe and vibrant online environments. This course enhances your capacity to protect communities while prioritising mental health.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. You will learn to manage harassment, hate speech, spam, and self-harm content effectively, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your mental wellbeing to foster greater community trust.
Elevify advantages
Develop skills
- Design effective community guidelines: craft fair, enforceable, and brand-aligned policies.
- Conduct swift moderation decisions: prioritise incidents considering context, impact, and risk factors.
- Employ professional moderation tools: utilise queues, dashboards, metrics, and automation effectively.
- Manage crises and self-harm content: apply safe, trauma-informed response protocols.
- Deliver clear communication on decisions: explain actions in a neutral, consistent, and transparent manner.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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