Effective Communication Skills Course
This course equips participants with essential communication techniques to handle challenging interactions effectively, fostering better relationships and reducing workplace conflicts through practical skills and scripts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Effective Communication Skills Course provides practical tools to manage difficult conversations, minimise conflict, and build trust swiftly. Learn active listening, neutral framing, and powerful questioning, then apply ready-made scripts for feedback, de-escalation, and follow-up. Short, focused lessons assist you in creating clear agreements, tracking progress, and strengthening long-term working relationships.
Elevify advantages
Develop skills
- Active listening mastery: apply evidence-based habits in daily one-on-ones.
- Neutral message design: frame goals clearly and reduce blame in tough talks.
- Conflict analysis tools: map interests, stakeholders, and team tensions fast.
- De-escalation scripts: respond to defensiveness and move talks to solutions.
- Constructive feedback delivery: use SBIR to give clear, respectful critiques.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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