Active Listening Techniques Course
This course equips participants with essential active listening skills to handle tense discussions effectively, focusing on de-escalation, structured communication, and clear action planning.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Active Listening Techniques Course provides practical tools to manage tense discussions with composure and understanding. Participants learn to ease intense feelings, apply organised questioning, and verify comprehension using straightforward guides. They develop assured action strategies, establish subsequent actions, and ensure emotional security while safeguarding personal wellbeing via self-review, readiness, and continuous practice.
Elevify advantages
Develop skills
- De-escalation listening: soothe intense emotions using rhythm, quiet moments, and compassion.
- Structured dialogues: apply tested guides to initiate, direct, and conclude challenging discussions.
- Action-plan clarity: convert requirements into specific tasks, responsibilities, and deadlines swiftly.
- Advanced reflective listening: echo, identify, and rephrase intricate emotions rapidly.
- Role-specific communication: adjust style for clients, colleagues, and mentoring situations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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