4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Master real-time control tower skills with a short, practical course that shows you how to design effective KPIs, build smart alerts, and stabilise operations with solid data practices. Learn 60-minute incident response workflows, TMS and telematics integration, daily monitoring routines, root cause analysis, and carrier performance management so you cut delays, reduce costs, and consistently protect service quality.
Elevify advantages
Develop skills
- Design control tower KPIs: build sharp service, cost and reliability metrics fast.
- Configure TMS and telematics: set live dashboards, alerts and escalation rules.
- Run daily tower routines: monitor exceptions, huddles, handovers and quick fixes.
- Execute 60-minute incident response: triage issues, reroute and inform customers.
- Lead carrier performance: scorecards, SLAs, reviews and corrective action plans.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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