Log in
Choose your language

Passenger Service Agent Course

Passenger Service Agent Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with essential skills for check-in, gate management, baggage handling, and overbooking scenarios. You'll master support for passengers with reduced mobility, families, and unaccompanied minors, while prioritising safety, on-time performance, and top service. Includes practical scripts, workflows, and compliance knowledge for frontline aviation roles.

Elevify advantages

Develop skills

  • Master international check-in: rapid, precise, and fully compliant procedures.
  • Handle overbooking calmly: make boarding decisions with effective scripts and alternatives.
  • Excel in baggage management: apply rules, tagging, and resolve issues swiftly.
  • Provide PRM and family support: deliver safe, respectful aid under tight deadlines.
  • Control gate operations: manage reseating, aircraft swaps, and punctual boarding.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course