Log in
Choose your language

Airport Service Quality Course

Airport Service Quality Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with practical strategies to map passenger journeys, minimise queues, enhance cleanliness, and optimise check-in, security, and boarding. Master designing ASQ indicators, creating dashboards, utilising sensors and surveys, stakeholder engagement, and executing a targeted six-month program to elevate satisfaction, reliability, and punctuality throughout the terminal.

Elevify advantages

Develop skills

  • Design ASQ indicators with clear KPIs, targets, and benchmarks.
  • Map passenger journeys to identify pain points from curb to gate.
  • Optimise airport processes including queues, staffing, and fast-track flows.
  • Deploy smart ASQ technologies using sensors, surveys, and analytics.
  • Lead ASQ change by engaging stakeholders and sustaining improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course