Airport Agent Training
Gain essential skills as an airport agent for busy routes like JFK–LAX, covering check-in, gate management, baggage rules, special passenger assistance, security compliance, and smooth handling of delays or overbookings to uphold safety, legal standards, and airline reputation with total confidence.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Airport Agent Training equips you with hands-on skills for check-in processes, document checks, baggage handling, gate operations, and managing disruptions on high-traffic routes like JFK to LAX. You'll master TSA and DOT regulations, handle delays and overbookings, assist passengers with special needs, resolve disputes effectively, and make precise announcements to ensure safety, regulatory compliance, and your airline's strong reputation.
Elevify advantages
Develop skills
- Master special assistance for passengers requiring mobility aids, wheelchairs, and specific service requests with full confidence.
- Excel in travel document verification, applying TSA guidelines and accurately logging any refusals.
- Achieve top performance in gate operations, managing passenger lists, announcements, and efficient boarding processes.
- Handle irregular operations like delays, overbookings, and gate changes calmly while staying fully compliant.
- Resolve baggage issues and fees swiftly, safeguarding luggage and quickly settling passenger disputes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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