Telecare Services Course
This course equips you with essential skills in telecare services for seniors and people with disabilities. You'll learn to assess needs, explore technology choices, understand legal requirements, manage costs, process referrals, and build communication abilities to create secure, budget-friendly care plans in community services environments. Ideal for enhancing support in aged care and disability sectors.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to identify local telecare providers, compare public, private, and community services, check eligibility and costs. Master assessing client needs, selecting suitable devices, handling referrals and records, ensuring privacy and consent, plus ongoing support via communication, training, and check-ins for greater independence and safety.
Elevify advantages
Develop skills
- Telecare fundamentals: explain services, devices, limitations, and key legal requirements simply.
- Client needs assessment: quickly pair seniors with safe, cost-effective telecare options.
- Referral processes: handle public, private, and community telecare referrals efficiently.
- Costs and funding: clearly outline pricing, subsidies, and payment choices.
- User engagement: train clients, reduce technology fears, and maintain long-term telecare adoption.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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