Lesson 1Standard daily tasks per area: hallways and offices (dusting, vacuuming, spot cleaning, trash)Details standard daily routines for hallways and offices, including dusting, vacuuming, spot cleaning, and trash handling, with attention to high-touch points, cluttered desks, and maintaining clear, safe walkways.
High and low dusting in offices and hallsVacuuming carpets and hard floor edgesSpot cleaning walls, doors, and switchesDesk area etiquette and personal itemsTrash removal and liner replacementLesson 2Use and interpretation of cleaning product labels, dilution instructions, and SDS basicsIntroduces key elements of cleaning product labels, dilution instructions, and basic SDS information so staff can choose the right product, mix it safely, and understand essential health, safety, and storage requirements.
Locating use directions on product labelsUnderstanding hazard symbols and warningsFollowing dilution ratios and mix methodsContact time and dwell time importanceFinding key data in MSDS sheetsLesson 3Floor care basics: sweeping, vacuuming, wet mopping, microfibre techniques, and spot treatmentCovers daily floor care methods for different surfaces, including correct sweeping, vacuuming, and mopping sequences, microfibre use, and quick spot treatment so floors stay clean, safe, and presentable throughout each shift.
Choosing tools for hard floors and carpetsCorrect sweeping and dust control stepsVacuuming patterns and edge detailingWet mopping methods and rinse water careMicrofiber use, color coding, and launderingLesson 4Trash handling and waste segregation (bagging, liners, recycling, safe disposal of sharps/contamination)Covers safe trash handling, liner use, and waste segregation, including recycling basics and procedures for sharps or contaminated materials, to protect staff, comply with policy, and support sustainability goals.
Choosing correct liners and bag sizesSafe lifting, tying, and cart loadingSeparating recyclables from general wasteHandling sharps and contamination safelyStaging waste for pickup and reportingLesson 5Standard daily tasks per area: lobby and entrance (sweep, spot mop, glass/door wipe, mat care, trash)Explains daily lobby and entrance routines, including mat care, sweeping, spot mopping, glass and door cleaning, and trash removal to maintain a clean, welcoming first impression for building occupants and visitors.
Entry mat shaking, vacuuming, and rotationSweeping and spot mopping traffic lanesCleaning doors, handles, and push platesGlass and window spot cleaning stepsLobby trash, recycling, and odor controlLesson 6Standard daily tasks per area: restrooms (toilet/sink cleaning, disinfecting, restocking, floor care)Outlines daily restroom routines, covering toilet and urinal cleaning, sink and counter disinfection, restocking supplies, and floor care, with emphasis on infection control and clear visual cleanliness standards.
Toilet and urinal cleaning sequenceSink, counter, and mirror detailingDisinfecting high-touch restroom surfacesRestocking paper, soap, and hygiene itemsRestroom floor sweeping and wet moppingLesson 7PPE selection and safe use (gloves, eye protection, non-slip footwear), and wet floor signage protocolDescribes how to select and use PPE such as gloves, eye protection, and non-slip footwear, and how to place and remove wet floor signs to prevent slips, trips, and chemical exposure incidents during cleaning.
Selecting gloves for chemicals and tasksProper donning and removal of PPEUsing eye and face protection correctlyNon-slip footwear care and inspectionPlacing and removing wet floor signageLesson 8Standard daily tasks per area: kitchen/break room (surface disinfect, sink care, appliance wipe-down, trash/food waste)Defines daily kitchen and break room tasks, including surface disinfection, sink and counter care, appliance wipe-down, and trash and food waste handling to control odours, pests, and cross-contamination risks.
Clearing and disinfecting tables and countersSink, faucet, and drain cleaning stepsMicrowave, fridge, and appliance exteriorsManaging food waste and odor controlChecking supplies and restocking itemsLesson 9Designing an efficient area order and rationale (start high to low, dry to wet, clean to dirty)Explains how to plan a logical cleaning route, moving from high to low, clean to dirty, and dry to wet, to reduce cross-contamination, save time, and avoid rework while covering all assigned spaces consistently.
Mapping zones and daily coverage listsOrder of tasks: high to low, clean to dirtyDry tasks before wet tasks rationaleMinimizing backtracking and rehandlingAdjusting routes for occupied spaces
