Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods designed specifically for call centre agents. Recognise burnout indicators promptly, apply swift reset techniques during shifts, formulate daily recovery plans, assert workplace boundaries, and cultivate sustained resilience to deliver calmer interactions and superior performance outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course equips call centre agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and nutrition. Develop effective methods to establish personal limits, access support networks, and articulate workload issues confidently.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Employ rapid breathing, posture corrections, and mindfulness for self-control during calls.
- Detect early burnout signals and intervene proactively to sustain performance.
- Articulate workload boundaries and seek equitable support confidently.
- Build resilience through optimised sleep, exercise, and recovery practices for enduring vitality.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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