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CRM for Telemarketing Course

CRM for Telemarketing Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course teaches you to import, clean, and organise lead data, create targeted segments, and set up efficient daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and develop insightful reports and dashboards to monitor KPIs, optimise scripts, and drive higher conversions and productivity in telemarketing operations.

Elevify advantages

Develop skills

  • Lead segmentation expertise: create intelligent call queues to rapidly increase conversions.
  • CRM data management: import, clean, and structure lead lists for smooth dialling.
  • Expert call logging: record outcomes, notes, and follow-ups right in the CRM.
  • Workflow automation: leverage tags, statuses, and automations for optimal next actions.
  • Telemarketing insights: analyse CRM dashboards and KPIs to refine daily results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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