CRM for Telemarketing Course
Boost your telemarketing performance by mastering CRM tools. Learn to clean and segment leads effectively, schedule smart daily call queues, log calls in real-time, automate follow-ups seamlessly, and create powerful dashboards to track KPIs, improve contact rates, lift conversions, and enhance overall team productivity in a call centre environment.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to import, clean, and organise lead data, create targeted segments, and set up efficient daily call queues. You'll master real-time call logging with tags, statuses, and workflows, automate follow-ups, and develop insightful reports and dashboards to monitor KPIs, optimise scripts, and drive higher conversions and productivity in telemarketing operations.
Elevify advantages
Develop skills
- Lead segmentation expertise: create intelligent call queues to rapidly increase conversions.
- CRM data management: import, clean, and structure lead lists for smooth dialling.
- Expert call logging: record outcomes, notes, and follow-ups right in the CRM.
- Workflow automation: leverage tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to refine daily results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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