PRM (reduced mobility) training
This PRM (Persons with Reduced Mobility) Training course delivers practical skills for rail staff to safely support wheelchair users, blind and low-vision passengers, and those with limited stamina. It covers risk assessment, wheelchair handling, guiding techniques, communication, de-escalation, legal requirements, documentation, and colleague coordination to ensure confident, respectful, and compliant assistance every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
PRM Training equips you with essential skills to assist passengers with reduced mobility, including wheelchair users, those with visual impairments, and individuals with low stamina, on platforms and trains. Master risk assessment, safe ramp deployment, guiding methods, effective communication, de-escalation strategies, legal obligations, documentation practices, and team coordination for reliable, compliant support.
Elevify advantages
Develop skills
- Conduct PRM risk assessments to quickly identify hazards on platforms, trains, and busy areas.
- Safely handle wheelchairs and ramps for efficient, confident passenger boarding.
- Provide assured support for blind passengers, including guiding, orientation, and guide dog management.
- Assist low-stamina travellers with secure walking support and transfers.
- Master professional communication: obtain consent, de-escalate situations, and uphold passenger dignity.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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