Video Surveillance Security Agent Course
Master mall CCTV operations, threat detection, and incident response. This Video Surveillance Security Agent Course equips private security professionals with practical skills to identify risks, coordinate via radio, preserve evidence, and safeguard people and property confidently. Gain expertise in risk assessment, camera placement, observation techniques, and handling incidents like theft, child safety, and medical emergencies to boost safety and cut losses on every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course delivers hands-on skills for managing shopping centre CCTV confidently. Cover risk assessment, camera positioning, observation methods, and spotting behavioural signs of theft, child safety risks, and medical emergencies. Excel in radio communication, incident handling, evidence management, and reporting to enhance safety, minimise losses, and excel in your role.
Elevify advantages
Develop skills
- Pro CCTV monitoring: maintain continuous visual contact without tunnel vision.
- Mall threat detection: spot shoplifting, aggression, child risk and medical issues.
- Fast incident response: apply clear steps for theft, fights, lost kids and emergencies.
- Professional radio use: deliver precise, calm, time-stamped messages under stress.
- Evidence handling: export clips, protect chain of custody and write solid reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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