Remote Monitoring Agent Course
The Remote Monitoring Agent Training equips you with essential CCTV control room expertise, threat detection abilities, and rapid incident management techniques. You'll learn to identify retail risks like shoplifting, guide security guards, produce compliant reports, and safeguard valuable sites using top-tier private security practices, ensuring reliable performance in dynamic environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills in managing CCTV systems, identifying suspicious activities in retail settings, and handling incidents effectively. Master PTZ camera controls, shift handover processes, multitasking software, incident triage, and precise reporting to ensure sharp situational awareness, swift team responses, and thorough documentation throughout every shift.
Elevify advantages
Develop skills
- Spot retail threats swiftly, including shoplifting, casing, and pre-incident indicators.
- Master CCTV operations with PTZ controls, VMS interfaces, and optimal screen layouts.
- Execute fast incident responses by directing guards, escalating issues, and securing evidence.
- Produce professional reports, including clear logs, radio communications, and shift summaries.
- Optimise shift workflows through effective starts, prioritisation, and multi-camera multitasking.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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