Prevention and Security Agent Course
This Prevention and Security Agent Course equips you with essential skills for mall security. Master risk assessment, incident response, CCTV monitoring, de-escalation techniques, and professional reporting. Gain confidence in handling emergencies, coordinating with authorities and management, protecting assets, and ensuring visitor safety in dynamic retail environments.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical expertise in mall security through the Prevention and Security Agent Course. Master legal obligations, risk evaluation, patrol strategies, access management, CCTV operations, and record-keeping. Simulate responses to theft, fires, medical incidents, and disputes, while learning reporting protocols, coordination with management and emergency services, and clear communication to safeguard visitors and maintain smooth operations.
Elevify advantages
Develop skills
- Master incident reporting: craft clear, court-admissible security reports swiftly.
- Conduct mall risk assessments: identify threats, blind spots, and legal boundaries quickly.
- Develop tactical response skills: manage theft, fights, fires, and crowds effectively.
- Handle CCTV and evidence: record, secure, and hand over footage properly.
- Apply de-escalation and customer service: resolve disputes while upholding mall reputation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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