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Municipal Reception Course

Municipal Reception Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Municipal Reception Course equips you with practical tools to confidently manage daily requests at the council with ease. Learn straightforward steps for address changes, electoral roll updates, school enrolments, local rates, plus essential civil registry procedures. Develop robust front-desk communication, triage, and queue management abilities, using pre-made scripts, templates, and checklists for swift, precise, dependable assistance.

Elevify advantages

Develop skills

  • Master municipal procedures: handle address, tax, and service updates quickly.
  • Develop civil status expertise: guide birth and marriage requests accurately.
  • Enhance front-desk communication: de-escalate, inform, and reassure visitors clearly.
  • Build visitor triage skills: prioritise, route, and manage queues in under 90 seconds.
  • Improve official info research: find, verify, and explain council rules in plain language.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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