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Patient Communication Skills Course

Patient Communication Skills Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain skills to manage challenging patient interactions with confidence using clear language, empathy, de-escalation techniques, and SPIKES for bad news delivery. Practice scripts for family meetings, follow-up plans, and team collaboration while developing self-care routines to combat burnout.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, tone control, and body language.
  • Explain medical diagnoses in simple terms with teach-back methods and no jargon.
  • Quickly de-escalate patient emotions like anger, denial, and fear using empathy.
  • Facilitate family meetings to align goals, discuss DNR orders, and record decisions.
  • Safeguard your wellbeing and team with debriefs, burnout checks, and support systems.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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