Professional Hotel and Catering Training
Develop pro hotel and catering expertise to meet 4-star benchmarks. Master shift planning, guest interactions, complaint management, hygiene protocols, and team coordination for smooth operations and career growth in travel and tourism.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical skills for efficient shift management, upholding 4-star standards, and ensuring guest satisfaction in hotels and catering. Master checklists, SOPs, KPIs, welcome procedures, complaint resolution, kitchen coordination, and hygiene-safety controls for organised, compliant service during peak times.
Elevify advantages
Develop skills
- Shift planning expertise: create efficient schedules for hotels and restaurants.
- 4-star operations skills: implement SOPs, KPIs, and service standards swiftly.
- Guest communication mastery: handle welcomes, guidance, and calming with professional scripts.
- Complaint handling strategies: apply APIAF method to resolve issues and safeguard reviews.
- Hygiene and safety management: conduct checks to maintain audit-ready service.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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