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Professional Hotel and Catering Training

Professional Hotel and Catering Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain practical skills for efficient shift management, upholding 4-star standards, and ensuring guest satisfaction in hotels and catering. Master checklists, SOPs, KPIs, welcome procedures, complaint resolution, kitchen coordination, and hygiene-safety controls for organised, compliant service during peak times.

Elevify advantages

Develop skills

  • Shift planning expertise: create efficient schedules for hotels and restaurants.
  • 4-star operations skills: implement SOPs, KPIs, and service standards swiftly.
  • Guest communication mastery: handle welcomes, guidance, and calming with professional scripts.
  • Complaint handling strategies: apply APIAF method to resolve issues and safeguard reviews.
  • Hygiene and safety management: conduct checks to maintain audit-ready service.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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