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Hotel Receptionist Training

Hotel Receptionist Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Enhance your front desk abilities through this targeted, hands-on program covering check-in and check-out processes, managing reservations, handling upgrades, and resolving overbookings. Gain skills in effective guest interactions, addressing complaints, service recovery techniques, along with billing, payment processing, and corporate accounts. Improve time management, multitasking, and professional behaviour while perfecting PMS system entries, shift handovers, and collaboration with essential hotel departments.

Elevify advantages

Develop skills

  • Master reservations by confidently managing overbookings, upgrades, and walk-in guests.
  • Excel at front desk tasks including seamless check-ins, check-outs, and room assignments.
  • Develop precise hotel billing skills for payments, folios, refunds, and accurate audits.
  • Apply effective service recovery strategies to quickly resolve complaints, noise problems, and difficult guests.
  • Enhance professional communication for team coordination, incident logging, and handling demanding shifts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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