Hotel Front Desk & Reservations Training Course
Gain essential skills for hotel front desk and reservations: manage inquiries, check-ins, payments, overbookings and complaints confidently. Perfect for hospitality workers seeking top service standards and advancement in hotel management.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on abilities to handle guest calls, ensure precise bookings, and operate Property Management Systems effectively. Master streamlined check-in and check-out processes, verify payments and IDs, prevent overbookings, use communication templates, and resolve conflicts. Utilise practical checklists to boost efficiency, manage time well, and perform professionally under stress for superior service.
Elevify advantages
Develop skills
- Professional booking management: handle, record and confirm reservations efficiently.
- Skilled PMS usage: perform check-ins, check-outs, manage folios and track room availability.
- Overbooking management: avoid problems, reassign rooms and maintain guest happiness.
- Billing and dispute resolution: correct accounts, handle payments and settle issues.
- Front desk efficiency: follow checklists, manage priorities and remain composed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course