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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Acquire practical skills in this Hotel Front Desk Receptionist Training Course to manage guest arrivals, check-ins, check-outs, and room preparations confidently. Master professional guest communication, key English-Spanish service phrases, billing dispute resolution, handling noise and delay incidents, basics of PMS and POS systems, documentation standards, and stress management techniques to safeguard the hotel's reputation and ensure consistent high-quality service throughout every shift.

Elevify advantages

Develop skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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