Concierge Service Training
Master concierge skills for luxury travel and hospitality. Design perfect evening itineraries, handle VIP bookings, customise guest experiences, fix problems swiftly, and deliver memorable stays that build loyalty and earn top reviews. This course equips you to exceed expectations in high-end service.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Concierge Service Training teaches designing seamless luxury evenings from initial contact to follow-up. Match destinations to guest tastes, research dining and activities, manage bookings and suppliers, create timelines and transport plans, personalise messages, set up room atmospheres, and manage issues to ensure satisfaction and loyalty.
Elevify advantages
Develop skills
- Luxury itinerary design: craft seamless romantic city evenings from start to finish.
- VIP guest personalisation: tailor details, ambiance and surprises that impress.
- Concierge vendor management: secure prime tables, transport and special services quickly.
- Service recovery expertise: resolve issues, rebook plans and restore guest satisfaction.
- Professional follow-up: gather feedback, record preferences and encourage repeat visits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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