Accommodation Manager Training
This course equips you with essential skills for managing 4-star urban hotels. You'll master staff rostering, standard operating procedures, key performance indicators, cost management, and handling guest complaints to elevate service quality, boost guest satisfaction, and enhance team performance in the competitive travel and tourism sector.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to manage accommodation properties effectively. Master diagnosing operational problems, creating efficient staff schedules, clarifying roles, and establishing SOPs for check-ins, check-outs, cleaning, and guest issues. Learn cost management, inventory control, maintenance planning, regulatory compliance, and performance measurement to improve guest experiences and team outcomes confidently.
Elevify advantages
Develop skills
- Identify and diagnose issues in hotel operations swiftly for 4-star urban properties.
- Implement effective SOPs for efficient check-in, check-out, and room turnover processes.
- Design efficient and adaptable staff rosters for front desk and housekeeping teams.
- Control costs and ensure compliance with inventory, maintenance, and 4-star requirements.
- Track performance using KPIs, logs, and reviews to achieve ongoing improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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