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Responsible Server Course
Elevate your pub, bar, and restaurant service with our Responsible Service of Alcohol (RSA) Course, designed to empower professionals with essential skills for patron safety and satisfaction. Learn to monitor behaviour, coordinate with security staff, and apply intervention techniques. Master alcohol effects, legal responsibilities, and effective communication to manage intoxicated patrons and resolve disputes. Enhance teamwork, ensure accurate incident reporting, and maintain professionalism under pressure. Join now to deliver exceptional service and ensure a safe, enjoyable environment for all.
- Patron Safety Assurance: Master techniques to ensure patron safety and well-being.
- Alcohol Impact Awareness: Understand alcohol effects and intoxication signs.
- Effective Team Coordination: Enhance teamwork for seamless operations.
- Legal Compliance Mastery: Learn legal responsibilities and service liabilities.
- Conflict Resolution Skills: Develop strategies to handle disputes professionally.

4 to 360 hours flexible workload
certificate recognized by the MEC
What will I learn?
Elevate your pub, bar, and restaurant service with our Responsible Service of Alcohol (RSA) Course, designed to empower professionals with essential skills for patron safety and satisfaction. Learn to monitor behaviour, coordinate with security staff, and apply intervention techniques. Master alcohol effects, legal responsibilities, and effective communication to manage intoxicated patrons and resolve disputes. Enhance teamwork, ensure accurate incident reporting, and maintain professionalism under pressure. Join now to deliver exceptional service and ensure a safe, enjoyable environment for all.
Elevify advantages
Develop skills
- Patron Safety Assurance: Master techniques to ensure patron safety and well-being.
- Alcohol Impact Awareness: Understand alcohol effects and intoxication signs.
- Effective Team Coordination: Enhance teamwork for seamless operations.
- Legal Compliance Mastery: Learn legal responsibilities and service liabilities.
- Conflict Resolution Skills: Develop strategies to handle disputes professionally.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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