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Head Waiter Training

Head Waiter Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical Head Waiter Training course develops essential leadership, crisis management, and guest recovery abilities. Participants learn to oversee dining room operations seamlessly, liaise with kitchen and bar teams, handle staff shortages, address guest complaints effectively, and sustain team morale. It provides practical scripts, checklists, and templates to enhance service efficiency, safeguard guest satisfaction, and ensure reliable high standards across every shift.

Elevify advantages

Develop skills

  • Crisis management: respond to equipment breakdowns and service disruptions instantly.
  • Team leadership: conduct briefings, mentor servers, and boost morale during busy periods.
  • Dining room oversight: allocate sections, handle reservations, and maximise table turnover.
  • Kitchen and bar coordination: time orders, manage hold-ups, and prioritise guest satisfaction.
  • Guest recovery: address issues swiftly, offer compensations, and restore customer loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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