Head Waiter / Dining Room Manager Course
Elevate your skills as a Head Waiter or Dining Room Manager. This course covers scripting guest journeys, managing allergies and incidents, coordinating teams during busy times, and using performance metrics to improve service speed, table turnover, safety, and customer satisfaction in bars and restaurants.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain hands-on skills to assess operations, improve seating arrangements, and enhance service flow from guest arrival to departure. Master scripting the guest experience, handling allergies and incidents, managing peak periods, and effective real-time team communication. Build strong leadership through defined roles, key performance indicators, and quick training sessions to ensure your team provides swift, safe, and reliable service every shift.
Elevify advantages
Develop skills
- Service analysis: review guest interactions, resolve delays, and increase table efficiency.
- Guest experience planning: create scripts for greetings, sales boosts, and goodbyes to lift revenue.
- Allergy and incident management: control hazards, record events, and safeguard the business.
- Team direction: instruct staff, allocate areas, and handle rush hours seamlessly.
- Performance training: monitor key metrics, conduct practice runs, and rapidly enhance service standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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