Telephony Switching Equipment Operations Course
Gain hands-on expertise in telephony switching operations, covering routing, signalling, trunking, monitoring, and incident management. Master rapid fault diagnosis, traffic stabilisation, SLA protection, and reliable carrier-grade voice network performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical abilities to operate, oversee, and maintain modern telephony switching systems effectively. Delve into call flows, routing, signalling, trunking, codecs, alarms, and redundancy, while mastering incident response, diagnostics, fixes, and analysis to cut downtime, safeguard service levels, and ensure dependable voice services.
Elevify advantages
Develop skills
- Fault triage and diagnostics: leverage live alarms, traces, and KPIs for quick fixes.
- Digital switch expertise: manage trunks, routing, codecs, and redundancy securely.
- Routing and signalling fixes: tackle SS7, SIP, CDR, and one-way audio problems.
- Monitoring and capacity management: set up alerts, trunks, and tests to avoid outages.
- Swift remediation: redirect traffic, recover links, and confirm reliable call flows.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
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Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

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