Telephony Switching Equipment Operations Course
Gain hands-on expertise in telephony switching operations, covering routing, signalling, trunking, monitoring, and incident management. Master rapid fault diagnosis, traffic stabilisation, SLA protection, and reliable carrier-grade voice network performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical abilities to operate, oversee, and maintain modern telephony switching systems effectively. Delve into call flows, routing, signalling, trunking, codecs, alarms, and redundancy, while mastering incident response, diagnostics, fixes, and analysis to cut downtime, safeguard service levels, and ensure dependable voice services.
Elevify advantages
Develop skills
- Fault triage and diagnostics: leverage live alarms, traces, and KPIs for quick fixes.
- Digital switch expertise: manage trunks, routing, codecs, and redundancy securely.
- Routing and signalling fixes: tackle SS7, SIP, CDR, and one-way audio problems.
- Monitoring and capacity management: set up alerts, trunks, and tests to avoid outages.
- Swift remediation: redirect traffic, recover links, and confirm reliable call flows.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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