Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony equipment to ensure dependable voice services. Cover switching structures, vital KPIs, alarms, and incident processes to spot issues quicker, safeguard service levels, and maintain smooth carrier-grade telecom networks. This course equips you with hands-on skills for effective fault detection and resolution in telephony systems.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course builds practical abilities in telephony equipment monitoring, covering switching setups, essential KPIs, and alarm patterns to swiftly identify and fix voice problems. You'll master monitoring tools, systematic troubleshooting, secure fixes and escalations, plus detailed reporting, tickets, and logs ready for vendors to deliver top-notch voice services.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS and congestion live.
- Rapid incident handling: assess, prioritise and escalate efficiently.
- Switching fault-finding: analyse SS7/SIP traces and KPIs swiftly.
- Build monitoring dashboards: customise NMS/EMS for trunks, signalling and CPU.
- Produce trusted reports: craft tickets, timelines and RCA for vendors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
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The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

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