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office IT support course

office IT support course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical tools to confidently resolve common office IT problems. You'll master step-by-step fixes for Word not launching, sluggish or frozen Outlook, and network printer glitches, plus secure remote access techniques, effective user communication, precise ticketing, and proactive maintenance to swiftly handle issues and ensure smooth operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in live office environments.
  • Network printer support: expertly diagnose and fix slow, blank, or failed print jobs.
  • Remote helpdesk processes: efficiently triage, prioritise, and log support tickets.
  • Secure remote assistance: safely deploy remote tools with straightforward user interactions.
  • Proactive IT maintenance: implement fast audits, backups, and procedures to minimise disruptions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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