office IT support course
Gain expertise in everyday Office IT support: troubleshoot Word startup failures, optimise Outlook performance, fix shared printer errors, and apply secure remote tools. Develop structured checklists, detailed documentation, and professional communication abilities tailored for contemporary office IT settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with practical tools to confidently resolve common office IT problems. You'll master step-by-step fixes for Word not launching, sluggish or frozen Outlook, and network printer glitches, plus secure remote access techniques, effective user communication, precise ticketing, and proactive maintenance to swiftly handle issues and ensure smooth operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in live office environments.
- Network printer support: expertly diagnose and fix slow, blank, or failed print jobs.
- Remote helpdesk processes: efficiently triage, prioritise, and log support tickets.
- Secure remote assistance: safely deploy remote tools with straightforward user interactions.
- Proactive IT maintenance: implement fast audits, backups, and procedures to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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