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messaging training

messaging training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course teaches you to craft clear, confident emails and instant messages that elicit quick, precise responses. You'll master summarising updates, articulating risks, and simplifying complex information for stakeholders. Gain skills in professional tone, conflict resolution, and inclusive language, supported by practical templates, checklists, and tools for efficient updates, incident reports, and urgent communications.

Elevify advantages

Develop skills

  • Write clear status emails by quickly summarising knowns, unknowns, and next steps.
  • Translate complex technical concepts into plain language with executive-ready impact statements.
  • Utilise professional email and IM templates for incidents, access requests, and courteous reminders.
  • Select appropriate channels and tones, distinguishing between formal emails and concise, respectful instant messages.
  • Employ succinct, inclusive, and culturally sensitive language across all technical communications.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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