messaging training
Messaging Training equips technology professionals with the ability to produce clear, assured emails and instant messages. It focuses on converting technical details into accessible language for non-technical executives, handling risk communication effectively, and employing practical templates and checklists to accelerate informed decision-making in the workplace. Participants will enhance their communication precision and stakeholder engagement.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to craft clear, confident emails and instant messages that elicit quick, precise responses. You'll master summarising updates, articulating risks, and simplifying complex information for stakeholders. Gain skills in professional tone, conflict resolution, and inclusive language, supported by practical templates, checklists, and tools for efficient updates, incident reports, and urgent communications.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarising knowns, unknowns, and next steps.
- Translate complex technical concepts into plain language with executive-ready impact statements.
- Utilise professional email and IM templates for incidents, access requests, and courteous reminders.
- Select appropriate channels and tones, distinguishing between formal emails and concise, respectful instant messages.
- Employ succinct, inclusive, and culturally sensitive language across all technical communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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