IT Operations Management Course
This course equips IT professionals with essential skills to manage operations effectively, focusing on assessment, incident response, metrics, change management, and communication to minimize risks and enhance reliability.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The IT Operations Management Course provides practical tools to evaluate current systems, identify operational risks, and design reliable processes. Learn best practices for monitoring, incident response, change management, and SLOs, then build clear workflows, on-call policies, dashboards, and communication plans that reduce downtime, improve collaboration, and support confident, data-driven decisions.
Elevify advantages
Develop skills
- IT ops assessment: quickly map services, tools, roles, and tech debt.
- Incident and on-call design: build clear workflows, roles, and postmortems fast.
- Metrics and SLOs: define MTTR, uptime, and dashboards that drive decisions.
- Change management: create lean approval flows that cut outages and risk.
- Risk and communication: craft plans and templates for teams and executives.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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