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IT Support and Maintenance Course

IT Support and Maintenance Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Boost your support skills with a focused IT Support and Maintenance Course that teaches reliable backup and recovery, smart asset and licence tracking, effective monitoring and remote assistance, and structured incident triage. Learn preventive maintenance routines, clear documentation practices, and practical tools to reduce downtime, improve stability, and deliver consistent, professional service in any small environment.

Elevify advantages

Develop skills

  • Backup and recovery mastery: restore files fast with 3-2-1 best practices.
  • Smart IT asset tracking: build lean inventories with PowerShell and free tools.
  • Proactive monitoring and remote support: catch issues early, fix users quickly.
  • Incident triage and troubleshooting: resolve network, Wi-Fi, and slow PC issues.
  • Operational runbooks and SOPs: standardise IT processes for reliable support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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