Salesforce CRM Course
This course teaches how to design and configure a scalable Salesforce CRM setup for sales, customer success, and support teams, including automation, reporting, and data governance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Salesforce CRM Course shows you how to design a clean, scalable setup that supports sales, customer success, and support teams. Learn to configure core objects, cases, SLAs, automation with Flows, and smart data models for subscriptions and product usage. Build accurate reports and dashboards, improve data quality, and drive adoption with simple layouts, validation rules, and clear governance.
Elevify advantages
Develop skills
- Salesforce SaaS modelling: design Leads, Accounts, and Opps for subscriptions.
- Case management mastery: build SLAs, queues, and omnichannel support flows.
- No-code automation: create Flows for routing, onboarding, and health alerts.
- Data quality and adoption: set validation, layouts, and governance that users love.
- Insightful reporting: build churn, pipeline, and SLA dashboards for leadership.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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