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Salesforce CRM Course

Salesforce CRM Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Salesforce CRM Course shows you how to design a clean, scalable setup that supports sales, customer success, and support teams. Learn to configure core objects, cases, SLAs, automation with Flows, and smart data models for subscriptions and product usage. Build accurate reports and dashboards, improve data quality, and drive adoption with simple layouts, validation rules, and clear governance.

Elevify advantages

Develop skills

  • Salesforce SaaS modelling: design Leads, Accounts, and Opps for subscriptions.
  • Case management mastery: build SLAs, queues, and omnichannel support flows.
  • No-code automation: create Flows for routing, onboarding, and health alerts.
  • Data quality and adoption: set validation, layouts, and governance that users love.
  • Insightful reporting: build churn, pipeline, and SLA dashboards for leadership.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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