Social Service Assistant Training
Gain vital skills for social service assistants: master client intake and triage, scheduling, records handling, confidentiality, documentation, and effective communication to aid social workers and assist clients accurately and compassionately. This training equips you to manage workloads efficiently while ensuring compliance and empathy in every interaction.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Social Service Assistant Training delivers hands-on abilities to juggle demanding schedules, arrange appointments, and maintain precise client records. Master straightforward intake and triage methods, documentation protocols, and data protection measures. Hone robust phone, email, and written communication skills to aid clients seamlessly and keep your team organised, compliant, and quick to respond.
Elevify advantages
Develop skills
- Client intake and triage: collect essential info, gauge priority, and direct cases swiftly.
- Records management: sort, protect, and review client files to meet standards.
- Scheduling assistance: handle diaries, waiting lists, and alerts for social workers.
- Data privacy practices: safeguard client details in communications, files, and databases.
- Clear professional communication: craft concise, caring messages in English.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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